Is The Customer Always Right?

The short answer to this question is no, they are not “always right.” But should they be treated like they are? In most cases, I believe the answer is yes. This philosophy has helped me throughout my career to develop meaningful relationships with business partners, clients, and customers alike. However, I didn’t always believe this. […]

How I Became A Best Selling Author In 3 Months

In 2020, I accomplished one of my bucket list items: I became a best-selling author. And yes, I did it all the old fashioned way before the rise of artificial intelligence. This wasn’t something that I thought could ever be possible until I was well into my career. But I read a book called Published […]