How Not To Treat Your Customers
My whole career has been focused on 1 thing: building customer loyalty. But it goes just
My #1 job has always been to make sure that the customer or client is seen, heard, and satisfied with the results.
2021 - Present
I founded this natural wellness company with the goal of helping individuals make better health choices by using food and herbs.
I have been able to help hundreds of individual coaching clients and customers reach their goals through dietary changes, herbal supplements, and self-paced courses.
2023 - Present
I developed two women's herbal products to restore a woman's body and confidence after breastfeeding.
I created the website, branding, marketing strategy, funnels, and products all from the ground up. The brand launched in Q3 2026.
2020
I have always wanted to be a best-selling author, and in 2020 I was able to achieve that dream by writing and publishing a book all within 3 months.
And yes, I did all of this without the use of AI.
2019 - 2023
My wife started a nutrition coaching business in 2018. I joined her efforts in 2019 and built the website, CRM, and handled the day to day business operations.
In 2022, I started working with clients as a health coach as well, creating individual wellness plans for clients.
2016 - 2019
I worked for BestCompany.com, a review/lead generation site, as a digital marketing manager/SEO manager and as a business development manager.
I managed a portfolio of $10M+ in revenue, maintaining relationships with VP and C-level executives.
2010 - 2016
I worked as a student supervisor at Brigham Young University's service desk. I helped hire and train new support agents to support all of the campus systems and services.
I also helped create training and documentation for the in-house LMS created for student and faculty use.
2013 - 2016
After coming home from a 2 year church mission, I (re)started writing music with my cousin, forming a band called Jefferson & York.
We opened for various local bands in Provo and released an EP. Unfortunately, due to different college schedules and other conflicts, the band broke up.
2006 - 2010
I taught myself how to play the guitar in 2005 and started writing songs with my cousin. We started a band called Early Summer and opened for bands like John Allred, We Shot The Moon, and others.
I wrote and recorded 6 original songs and released them on streaming services before Spotify.
My whole career has been focused on 1 thing: building customer loyalty. But it goes just
